Privacy Policy – Mobile Health Clinic

Introduction

Mobile Health Clinic is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or our services.

We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal information:

Name, address, and contact details such as phone number and email address
Information provided when making enquiries or booking appointments
Health related information relevant to providing foot care services
Communication records, including emails and contact form submissions
Technical data such as IP address, browser type, and website usage data

We only collect information that is necessary to provide our services or respond to enquiries.

How We Use Your Information

Your personal information may be used to:

Respond to enquiries and appointment requests
Provide home visit foot care services safely and effectively
Maintain accurate client records
Communicate with you regarding appointments or services
Improve our website and services
Meet legal, regulatory, and professional obligations

We will never use your personal data for purposes unrelated to our services without your consent.

Health Information

Health information is considered special category data under UK GDPR. Any health related information you provide is handled with strict confidentiality and is only used to deliver appropriate foot care services.

Access to this information is restricted to authorised professionals only.

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Personal data is stored securely and retained only for as long as necessary to meet legal, regulatory, or professional requirements.

Sharing Your Information

We do not sell or rent your personal data to third parties.

Your information may only be shared where necessary:

With healthcare professionals involved in your care
To comply with legal or regulatory requirements
Where required to protect your safety or the safety of others

Any third parties we work with are required to keep your data secure and confidential.

Cookies and Website Data

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website but do not identify you personally.

You can control or disable cookies through your browser settings.

Your Rights

Under data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data where appropriate
Object to or restrict processing of your data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mobile Health Clinic
Email: info@mobilehealthclinic.co.uk
Phone: +44 7860 643543

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page.

Last updated: [December, 2025]